Privacy Policy
Privacy Policy for Desi Crw (India)
At Desi Crw, we are committed to protecting your privacy in accordance with Indian regulations, including the Information Technology Act, 2000 and its amendments. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website ("Desi Crw") and the choices you have associated with that data.
Information We Collect
We collect several types of information for various purposes to improve your experience with our Service:
- Personal Information: When you place an order or create an account, we may collect information like your name, billing address, shipping address, email address, and phone number. This information is essential to process your orders and keep you updated about them.
- Payment Information: We use a secure third-party payment gateway (like PhonePe, if applicable) compliant with Indian data security standards to process your transactions. We do not store your full credit card details ourselves. Please refer to PhonePe's Privacy Policy for information on how they handle your payment data.
- Browsing Information: We may automatically collect information about your browsing behavior on our website, such as the pages you visit and the products you view. This information helps us understand your preferences and personalize your shopping experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- Fulfilling your orders: We use your personal information to process your orders, send you order confirmations and shipping updates, and handle any customer service inquiries.
- Improving our Service: We use browsing information to analyze trends and improve the functionality and design of our website, ensuring compliance with Indian regulations.
- Targeted communication: With your consent, we may use your email address to send you promotional offers and updates about new products and collections, adhering to India's spam regulations.
Your Consent
By using our Service, you consent to the collection and use of information as described in this Privacy Policy.
Your Choices
You have control over your personal information. Here are some ways you can manage your data:
- Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
- Access and Update Information: You can access and update your personal information by logging into your account or contacting us.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction, following Indian data security best practices. However, no website or internet transmission is completely secure.
Third-Party Services
We may integrate certain third-party services like PhonePe for payment processing, ensuring they comply with Indian data privacy regulations. These services have their own privacy policies, which you should review carefully. We are not responsible for the practices of these third-party services.
Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at team@desicrw.com.
Dispute Resolution
In case of any grievances regarding privacy, you can reach out to our Grievance Officer as mandated under the Information Technology Act, 2000.
